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Welcome to RSJ Inspection Services

{slider + Benefits of Quality Control / Inspections}

Many Buyers - Who don't do Quality control / Inspections have experienced these below Problems.

  • The Shipment cannot be Sold or fewer sales (Too many Visual defects - holes, stains / Wrong size / Wrong price tag etc).
  • Products been used & produced with the cheaper materials than the approved / required & same reached Import destination.
  • Products have to be sorted out and re-worked in the Importing country, at much higher cost to the Importer / Buyer.
  • The Buyer’s brand name & image suffers because of Poor quality delivered to customers.

{slider + Benefits of Regular Quality Control Inspections}

  • It maintains the degree of excellence in Product that results in higher sale / profit.
  • It pushes the Factories to improve the product quality level of their workmanship because of the pressure of Inspections and Non-Acceptance if does not meet the requirements.
  • It forces your Factories to meet your order terms and product requirements, or to compensate you for any discrepancy against exact materials, colors, aspects, packing, functions... etc.
  • You don't discover Quality problems after the goods are delivered or reached the destination.
  • You have the time to adapt your planning and take decisions.
  • On any non conformance or quality problems, the factory can rework the goods here in the export country itself on their own cost, and will be more careful in the any future Shipments.
  • Over the long term, regular inspections and customer feedback contribute to improving your suppliers' reliability

Regarding Inspection cost, most of the Time it only represents 1-2% of the total FOB value of the goods at Stake.

Diagram of Cost - for an US$10,000 Value Order.

{slider + What is Inspection?}

Measuring, examining, Testing & gauging one or more characteristics of a product or service and comparing the results with specified requirements to determine whether conformity is achieved for each Characteristic.

Final Random Inspection – How does it work & quality controlled before Shipment?

Once the Inspection request is been received with our Operational Team, the following are the Steps that happens in conducting Final Random Inspection.

  • Step 1 - Communication of Requirements: Client provides the all required Product - Specifications, dimensions, Labelling, packaging, Approved Samples etc to compare & check against the actual Shipment. The more detailed / precise the Information the more advantage of efficient Inspection result.
  • Step 2 – Quality Inspector Planning to factory: After checking with the factory regarding the 100% good readiness, Quality Inspector will make necessary travel arrangements to reach the factory Location.
  • Step 3 – Quantity verification: The all physical Cartons against packing lists are counted, to check if the whole quantity is presented. Then the Inspector randomly from all areas selects the few cartons as per sampling plan, open them & checks their content.
  • Step 4 – Random selection of samples from Carton: Some random selection of Samples from each of these selected cartons by following Standard statistical rules to ensure these findings are Valid.
  • Step 5 – Workmanship Check & Conformity Checks: The drawn samples from the Cartons are checked thoroughly for any defects on materials, workmanship, packaging, etc against the provided Specifications & Approved Samples. There is an Acceptable quality level for the defects that found, if it is more than this AQL – Then the Inspection is failed.
  • Step 6 – Testing in the Factory: The Inspector perform some tests that are specific to the Product, with the factories equipment. This Test can vary according to the Products. For example – Checking the fabric weight, Drop test on export cartons etc.
  • Step 7 – Inspection Report Preparation: After completion of checking thoroughly all required number of Pieces as per Sampling plan, then Inspector issues a report that describes the situation & illustrated with the required Photos. The report documented with the findings about presented quantity, visual defects, conformity to requirements, packaging & on-site test.
  • Step 8 – Shipment Release Authorisation: Inspectors typed Report will be sent via email within 24 working hrs after completion of Inspection, to Client’s for their information to take decision on Shipment release.

{slider + Factory Audits – How is it conducted & Evaluated?}

Approving the factory where the production will take place is the last step in the process of selecting the Supplier. It’s Objective is to confirm that the factory can deliver the right product in the right timing. Regular audits of a given factory can also encourage progress overtime by pointing to areas of Improvement.

The following are the Steps involved in the Factory Audit conduct.

Step 1 – Factory Audit proposal on selected Supplier from Potentials: A Factory audit usually takes place after a group of potential Supplier is been screened down to fewer most better Supplier. Factory audit is the expensive & most in depth form of Supplier evaluation.

Step 2 – Objective: The Main Objective of Factory audit is to finding out one best Supplier & a few others to keep as back up.

Step 3 – Documents Verification: The Auditor ask & verify all Financial documents of factory, adding to this the auditor will be verifying factories official licences & certifications, also looks for the other customer orders.

Step 4 – Observation on the Production Area: The auditor will check & describe the main types of products seen on the Lines, and the Production organization such as Facilities, equipment, workers and product flows. The below are the Key questions to answer.

  • Is the factory Capable of producing the Buyer’s Products?
  • Does this factory focus on low cost, or it can handle complex workmanship?
  • What is the Approximate Capacity ( in number of Pieces / month ) for the buyer’s Product ?

Step 5 – Verification of the Quality System: The auditor follows the checklist based on ISO9000 series & observes keenly the verifications of incoming material, in-process products & finished goods. In this part, the main Objective to find out if any issues with the factory’s quality System and to evaluate their reliability.

Step 6 – Social Compliance: The auditor checks on the factory to see if all the Country regulations, Criteria of SA8000 & ISO9001 are been met & followed. In this, it will be verified on pay records, worker interviews, observations in the work shop etc. This Audit mostly conducted as Separate individual audit. The main objective is to avoid public relations risks for the Importer or the retailer.

Step 7 – Report Preparation: After all of the gatherings of Information’s from factory, the auditor prepares his Report - based on the actual observations & Subjective evaluation. Then the Typed report with the illustrated along with the required Photos will be sent to the Customer for their Review. Then by reviewing the Report, it is Customer will be taking the decision to approve that Particular factory to Place the order or No.

{slider + Photos – View, that been taken during Inspection Conduct}

1. Packed Carton:

Packed Cartons are verified for it’s Carton Marking, Carton Conditions, Durability, Strength & Actual number of Cartons against the Packing list.

The following are the Steps involved in the Factory Audit conduct.

Packed Carton

2. Barcode Scanning & Verification:

Scanning & verification on Product Barcode / Digit codes & its Type by Instrument.

Barcode Scanning & Verification

3. Fabric Inspection:

Fabric Inspection is been Conducted on Perch Table following the International Standard of 4 Point System or 10 Point System accordingly as per Customer Requirements.

Fabric Inspection

4. Hard Goods Inspection:

Conducting Inspections for the Hard goods under required Lux of Light, Table Height & Consider other environment that does not affect the efficiency of Inspections.

Hard Goods Inspection

5. Colour / Shade verification – Visual

Visual Color verification on required Customer Light Source in Dark room & AATCC Rating is given by using Grey Scale against the Approved Standard.

Colour / Shade verification – Visual

6. Fabric – GSM Check

Checking Fabric Weight – GSM ( Grams per Square metre ) & its actual weight will be mentioned in Report.

Fabric – GSM Check