The ISO 9001 Quality Management System (QMS) is the most popular & it sets out the criteria for a best quality management system. The Quality Management framework provided by ISO 9001 can be used by the organization to ensure their products or service is consistent & good-quality products / services that brings in many business benefits to customers & other stake holders.
It can be used by any organization regardless of its size and field of activity and there are over one million companies and organizations in over 170 countries certified to ISO 9001.
This standard is based on several quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.
Enable you to clearly state your objectives and identify new business opportunities.
Increased profit potential and market share.
Enhanced customer satisfaction and improved customer loyalty leading to repeat business.
An improved relationship with their customers and suppliers as they proactively respond to customer feedback.
Morale of employees is boosted and motivation increased through training capabilities.
Integration and alignment of internal processes which will lead to increased productivity and results.