+ Why RSJ doesn’t provide the Warranty on behalf of the Supplier after the Product Inspection?
As it is not economically viable for most of the Clients to Inspect all or every unit in the order, Hence AQL tables determine the number of units to be Inspected - which will yield a statistically reliable Sample size. In other words, If the Inspection on the randomly selected lot goes well, then it is statistically unlikely that defects will be found in the rest of the Order.
For the Example
Say there are 1000 master cartons in an order and 50 units per master carton for 50000 units total. Our Inspectors would open at random a select set of master cartons (the square root of the total number of cartons) and further select at random a set of individual units inside that master carton as per sampling size chosen by the Client. However, if the supplier knew they had a few dozen defects and packaged the defects all together in one section of one master carton, then it would be statistically unlikely that our inspector would find this Pocket of defects. For this reason, RSJ does not provide a warranty on behalf of the supplier. But we emphasise to our Clients, that they should have Inform these on PO’s, Warranty terms and Payment terms clearly with their Suppliers that protect the interests of the client. Negotiating such terms with the supplier is outside of the scope of our business at RSJ.
What is Man day?
A Man-day is considered as 8 hour working by an Inspector.
How is Man-day calculated?
The Number of man-day for an Inspection are calculated based on the complexity of the product and the size of the AQL - Sample size / Inspection levels that the Inspectors have to go through.
+ Where do RSJ want to Courier Approved Samples from us ?
In order to save time and money, we RSJ advise you to send it directly to your concern factory - in a sealed Package to our attention. In Case, you do not trust enough your factory or vendor for this, you can send it to our Closest Office nearby Factory locations. To know which office to send it, check our offices address on our Contact us page of this Website or you can check with our Operational Team via email / phone. AQL or Acceptable Quality Level is defined as the maximum defective percent (or the maximum number of defects per hundred units) that, for purpose of sampling inspection, can be considered satisfactory as a process average.
+ Who authorize the Shipment Release after Inspection?
We - RSJ Inspect the shipment according to AQL Standards and also according to Client Instructions, Specifications, requirements and Criteria. Then, our results are given to you through a fully detailed and illustrated report within 24 working hours after completion of Inspection. After Review of the Report it is you - Client need to advise factory for Shipment release or No, as we - RSJ will mention only result as PASS, FAIL or PENDING in the Report.